Terms and Conditions

Welcome to Garden City Online. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order.

  1. General
    Garden City Online provides gardening products including fertilizers, seeds, sprays, pots, and gardening equipment. We reserve the right to update products, prices, policies, and website content at any time without prior notice.
  2. Product Information
    We try our best to provide accurate product descriptions and images. However, slight variations in packaging, color, or appearance may occur.
  3. Orders and Payments
    All orders are subject to confirmation and availability. Customers are responsible for providing correct shipping and contact information while placing orders.
  4. Shipping and Delivery
    Delivery times may vary depending on the customer’s location and courier service. Garden City Online is not responsible for delays caused by courier companies or unforeseen circumstances.
  5. Returns and Refunds
    Returns and refunds are handled according to our Refund and Returns Policy. Certain products may not qualify for return after opening or use.
  6. Intellectual Property
    All website content including logos, images, graphics, and text belongs to Garden City Online and may not be copied or reused without permission.
  7. User Responsibilities
    Customers agree not to misuse the website, submit false information, or attempt unauthorized access to website systems.
  8. Limitation of Liability
    Garden City Online shall not be held responsible for indirect damages, losses, or issues resulting from the use of products or website services.
  9. Privacy
    Customer information is kept secure and used only for order processing, communication, and customer support purposes.
  10. Contact Us
    For any questions regarding these Terms and Conditions, customers can contact Garden City Online through WhatsApp, email, or social media platforms.